Client Red Flags
The most profitable skill a freelancer can develop is not coding, designing, or writing. It is the ability to spot a toxic client during the first 5 minutes of a discovery call.
Bad clients are not just annoying; they are expensive. They drain your energy, dispute payments, and demand endless revisions that lower your hourly rate to pennies.
Toxic clients always reveal themselves early. They use specific phrases that sound innocent to the amateur, but sound like air-raid sirens to the professional.
1. "We are like a family here."
Translation: "We expect you to work unpaid overtime, respond to texts on weekends, and accept 'loyalty' instead of money."
Families are dysfunctional. Businesses are contractual. If a client emphasizes "family," they usually have poor boundaries. Run.
2. "This will be great exposure for you."
Translation: "We have no budget and we do not respect your skill."
People die of exposure. Unless you are being featured on the front page of the New York Times, "exposure" is not a currency accepted by your landlord. Never trade skill for visibility.
3. "I'll know what I want when I see it."
Translation: "I will make you do this job 10 times, but I will only pay you for doing it once."
A client who cannot articulate their vision does not need a freelancer; they need a therapist. Do not start work until the scope is defined in writing. If they can't define it, charge a consulting fee to help them define it before execution starts.
4. "The last freelancer we hired was terrible."
Translation: "I am the problem."
If everyone they meet is an issue, the common denominator is them. They likely micromanaged the previous expert into failure. You will be next.
The Upgrade
Protect your sanity. Your ability to say "No" to bad money is what opens the door for good money.